Shipping policy
Mystic Musk Shipping Policy
Shipping Destinations We proudly deliver our luxury fragrances and home scents across Canada and North America.
Rates & Free Delivery
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Free Delivery: Complimentary shipping is automatically applied to all orders over $200 CAD.
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Standard Shipping: For orders under $200 CAD, shipping charges will be calculated and applied automatically at checkout.
Processing & Delivery Times
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Processing Time: Our general response and order processing time is within 24 hours.
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Delivery Time: Deliveries take an average of 3 to 5 business days to arrive, barring any unforeseen courier or weather delays.
Order Tracking To track your shipment or inquire about its status, please drop us an email at mysticmuskca@gmail.com, and our support team will provide your tracking details.
Damaged Orders We take great care in packaging our products. However, if your order arrives damaged during transit, please contact us immediately at mysticmuskca@gmail.com so we can swiftly resolve the issue for you.